Support
Many of our current customers are very happy with the support we offer them.
We provide:
- Initial logging of the problem
- Timely contact with a technical member of staff
- A work-around to allow you to continue with your business
- A permanent solution or advice that solves the problem
- Help with implementing the solution if requested.
We are wholly reliant on Alberon for doing all our scripting and are delighted with their speed of response. They are 'quick to grasp' the intricacies of our requirements to make it wholly effective.
Hardisty Rolls,
Logomike
Logomike
We can also offer specific post-sales services:
- Upgrading applications to the latest release (this includes comprehensive testing)
- Changes to existing systems (including those we did not write!)
- Data Quality checks - we can help you identify missing or inconsistent data. Don't load garbage into your nice clean database!
- Performance advice
- Monitoring of error logs
- Lost Passwords - when all else fails we will attempt to reset the master password in your software. We usually succeed!
- Reverse engineering - we can rewrite your old software to modern robust standard.
To discuss your requirements, please call 01865 309673, or email us.
More about Alberon
Team Member
Name: Dave Miller
Recent Project:
The Story Museum
Likes?
Fridays
What do you like working on?
PHP websites
