Flexicare

Flexicare is part of Westminster MIND. Their remit is to arrange for flexicarers to meet people with mental health problems on an informal but regular basis. Westminster MIND receives funding from the Borough of Westminster and needs to report to them on their work.

brief

Alberon provided support for the Flexicare administration system for several years from 2004. The system keeps records of Clients, Flexicarers, flexicarer-client meetings and payments to Flexicarers.

the solution

The administration system is a Microsoft Access database which runs at their office in Harrow. Alberon fixed a number of problems with the system, in particular relating to the routines for processing flexicarers’ pay claims. Alberon developed a range of reports for internal use and to provide information to funders.

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